Return Process Guide

How to Initiate a Return

1. Log in to your account: https://account.mavolux.ca
2. Locate the order containing the item you wish to return
3. Submit a return request with the reason and any relevant comments or photos
4. Once approved, you will receive return instructions and a shipping label (if applicable)

Refunds are issued to the original payment method within 7–10 business days after the returned item is received and inspected.